← Pharmacy Weight Loss Alston

Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Alston | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Alston is a GPhC registered online pharmacy weight loss clinic serving patients in Alston, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Alston is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy weight loss clinic. Any questions regarding this policy can be directed to us using the contact details at the end of this document.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following categories of personal data:

Personal identifiers: Full name, date of birth, gender, home address, email address, and telephone number.

Health information: Medical history, current medications, weight, height, BMI, and any other clinical information necessary for our pharmacists to safely assess and approve your weight loss treatment.

Account and transaction data: Order history, payment information, and prescription records.

Technical data: IP address, browser type, device information, and website usage data collected via cookies.

3. How We Use Your Data

We use your personal data only for legitimate purposes directly related to providing our pharmacy services. These include:

Processing and fulfilling your medication orders, which are dispatched within 1 working day of pharmacist approval. Conducting clinical assessments to ensure treatments are safe and appropriate for you. Maintaining accurate pharmacy records as required by law. Communicating with you about your orders, treatment, or any clinical concerns. Complying with our legal and regulatory obligations as a GPhC registered pharmacy. Improving our website and services based on aggregated, anonymised usage data.

Our lawful bases for processing your data are: the performance of a contract, compliance with legal obligations, and where health data is concerned, the provision of healthcare treatment under Article 9(2)(h) of the UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site.

Essential cookies are required for the website to function correctly and cannot be disabled. Analytics cookies help us understand how visitors use our site, allowing us to improve our services. Preference cookies remember your settings and choices.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

Healthcare providers: With your GP or other medical professionals where clinically necessary for your safety and care. Service providers: Trusted third-party companies that assist us in delivering our services, such as payment processors, delivery partners, and IT service providers. These parties are contractually obligated to handle your data securely and only as instructed by us. Legal requirements: Where we are required to disclose information by law, regulation, or regulatory bodies including the GPhC or NHS authorities.

All third parties we work with are required to maintain appropriate data protection standards consistent with UK GDPR.

6. Data Retention

We retain your personal and clinical data for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Some records may be retained longer where required by law.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to sensitive health data is restricted to authorised pharmacy staff only.

8. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us directly using the details below. We aim to respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:

Pharmacy Weight Loss Alston
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.